Canada’s Intellectual Property Firm

Smart & Biggar ("the Firm") is committed to identifying and removing barriers in our workplace. It is the Firm’s mission to ensure that our policies, practices and procedures make our workplace environment and services accessible to people with disabilities, in a way that respects dignity and independence.

For more information please see the following:

Smart & Biggar’s Accessible Customer Service Policy

Smart & Biggar’s Multi-Year Accessibility Plan

Notice of Temporary Disruption and/or Building Access

If we become aware that there is a temporary disruption of facilities or services that impairs the Firm’s ability to provide services to persons with disabilities, Smart & Biggar will give notice for the disruption, its anticipated duration and a description of alternative facilities or services. Notice will be given by posting the information in a conspicuous place on the premises or by posting it to the Firm’s website.

      Status: No disruption at this time

Accessible Formats

If you require information or documents in an accessible format please submit a request in person, by telephone, or in writing via the contact information listed below.

Feedback Process

Feedback on the way we provide services to those with disabilities is welcomed and appreciated. Feedback can be made verbally, either in person or by telephone, in writing, or electronically by accessing our feedback form:  Feedback_Form_Eng.pdf. All feedback will be reviewed, and appropriate action will be taken as required. 

Accessibility Compliance Report available upon request.

Smart & Biggar
Attention: Mike Gore, Director, Special Projects
PO Box 2999, Station D 
900 – 55 Metcalfe Street 
Ottawa, ON K1P 5Y6 
T: (613) 232-2486 
F: (613) 232-8440

Smart & Biggar
Attention: Jennifer Higgins
1100-150 York Street
Toronto, ON  M5H 3S5
T. 416.593.5514 
F. 416.591.1690